The Recruitment Team Leader supervises the work of a team of recruiters and is responsible for their day-to-day activities & business delivery. Serves as first point of program escalation resolution and proposes innovative solutions to contribute to client strategy and program objectives. Accountable for the recruitment for one client, with a focus on meeting and/or exceeding performance expectations aligned with business goals and ensuring a positive and efficient experience for clients and prospective candidates.

GENERAL RESPONSIBILITIES:

• Supervises employees and assists with making personal and professional development decisions.
• Identifies performance goals, analyzes performance metrics, and assesses team member performance, coaches team members, and shares feedback for development with management.
• Serves as the first point of contact for employee relations issues and escalates to management as necessary.
• Oversees adherence to standard operating procedures and best practices and ensures compliance, process, and quality consistency, including maintenance of Recruiter’s standard operating procedures.
• Assists with the identification, development and implementation of sourcing and recruiting strategies.
• Determines or is provided with staffing needs of one client and negotiates and establishes reasonable commitments; resolves issues with client(s) regarding unreasonable commitments.
• Identifies, engages, and recruits qualified candidates from the candidate pipeline.
• Analyzes client requirements and qualifies candidates by conducting telephone and/or face-to-face interviews according to identified qualification standards.
• Selects candidates using discretion and independent judgment and prepares and delivers candidate presentations for clients.
• Enters and tracks candidate data in various electronic systems and runs standard reports as required.
• Develops, runs, and monitors reports status reports to ensure appropriate utilization of staff, pipeline health, and aging of positions.
• Maintains effective, ongoing relationships with candidates throughout the recruitment process, in addition to candidates who are in between assignments.
• Fields complex inquiries from candidates and hiring managers; escalates inquiries to management as necessary.
• Oversees and manages logistics for recruiting events, including possible travel, such as job fairs, open houses, and invitation-only events.
• Drives area of optimization, shares with management, and assists with developing and implementing solutions.
• Collaborates with team members to develop and maintain a unified approach to talent sourcing and recruitment.
• Trains and provides guidance on industry best practices, as well as client-specific needs and expectations, to less experienced team members.
• Proactively establishes and maintains beneficial business relationships through networking with industry contacts, association members, trade groups, employment groups and/or social media.
• May initiate requisitions and/or facilitate appropriate approvals for requisitions.
• May schedule candidates for telephone and/or face-to-face interviews and orientations.
• May administer pre-employment activities, including, but not limited to, coordinating forms, applications, offer letters and expense reports, drug testing, background and reference checks, and security clearance validation.
• May coordinate the preparation of and/or assist with the distribution of new hire informational packets.
• Audits candidate files to ensure required records are completed and entered in the appropriate electronic systems, and coaches Recruiters to correct errors.
• Participates in special projects and performs other duties as assigned.

We want to set you up for success! To help us do that, here is what we are looking for from you.

JOB REQUIREMENTS:

Experience:

• Minimum five (5) years of agency and/or corporate recruiting experience; or equivalent combination of post high school education and experience.
• Previous leadership experience, as well as experience utilizing Applicant Tracking Systems (ATS) and/or Human Resources Information Systems (HRIS) is preferred.

KNOWLEDGE, SKILLS & ABILITIES:

• Skilled in communicating effectively in English - verbally and in writing.
• Ability to draft, under supervisory of senior leaders, recruitment strategy and driving it amongst team members and client stakeholders.
• Ability to establish and maintain effective working relationships.
• Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines.
• Ability to maintain confidentiality and handle highly sensitive/confidential information.
• Ability to function effectively with or as part of a team.
• Ability to demonstrate critical thinking based on in-depth data, substantiating information, considering/respecting of other's input, personal values and ethics.
• Ability to demonstrate effective customer services skills.
• Ability to utilize market research and social media tools and techniques.
• Ability to identify and/or document existing and new trends as well as evaluate and predict their impact on the organization.
• Ability to develop, improve and streamline processes to meet established goals and objectives.
• Ability to effectively manage projects that may vary in nature and scope.
• Ability to manage conflict and demonstrate the courage to challenge organizational thinking and the status quo.
• Ability to understand, interpret and apply related federal, state, and local laws, rules and regulations.
• Knowledge of and the ability to apply the principles, best practices, and standards of recruiting.
• Expert proficiency with electronic recruiting resources, such as customer relationship management (CRM) tools, applicant tracking systems (ATS), and job boards.
• Proficient with Microsoft Office products, such as Word, Excel, PowerPoint, and Outlook.

It’s an exciting time to be part of our team. We’re proud to be a global thought-leader and care about doing the best job we can to ensure better futures for everyone. We do this by building our Future@Work strategy as a united team of 30,000+ colleagues with a collective spirit working in over 60 countries globally.

You’ll have the opportunity to grow across a variety of interesting jobs and careers over our extensive portfolio of global brands. We empower our colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That’s why we give you the autonomy and support you need to work in the way that makes you most productive, agile, confident and insightful.

Putting people first, pioneering with a collective spirit and always advancing with a growth mindset -that’s what we stand for at the Adecco Group. Here, we are all individuals with a unique perspective on the world we live in. That’s what makes us stronger. Whoever you are and whatever your background, you can be yourself. So, we aim to build on the attributes that make you, you. We offer a range of world-class resources for upskilling and development, satisfying your curiosity while the sharing skills, knowledge and expertise to grow together.

Make an impact where it matters most.

We believe that having an understanding of the hiring process helps you to prepare, feel, and be, at your best. As a global, multi brand organisation with multiple different roles, our application process can vary.

On our career site, you will find some of the key steps you can expect to guide you along the way.

As one of the world’s largest employers we believe in talent, not labels, and focus on the diverse and unique skills our people bring. We seek to foster a culture of belonging and purpose, an environment where everyone can thrive and feel engaged, and where difference is respected and valued. Our commitment to equity, equal opportunity, inclusion, and diversity is part of our broader commitment to respecting fundamental human rights across our value chain. The Adecco Group is proud to be an Equal Opportunity Employer.

Posting date: 04-08-2024